International Standard Anjum Hotel in Makkah: Staff Praised for Service,

 Training and CleanlinessSaudi Correspondent: Mohammed Selim RanaLocated in the heart of the holy city of Makkah, the international-standard Anjum Hotel continues to play an important role in serving pilgrims performing Hajj and Umrah. With its pleasant environment, quality accommodation, diverse food options, cleanliness, and trained staff, the hotel has become a well-known name among visitors from Saudi Arabia and around the world.Because of its location close to the Holy Masjid al-Haram, Anjum Hotel is considered a convenient place to stay for pilgrims arriving in Makkah from different countries to perform Hajj and Umrah. Guests from various parts of the world regularly stay at the hotel.The hotel places strong emphasis on improving the professional skills of its employees and maintaining high standards of guest service across all departments. Staff members are encouraged to remain clean, smart, disciplined, and professional at all times. They also receive regular training on how to communicate politely with guests, provide services efficiently, and perform their responsibilities properly.As part of the hotel's staff development initiatives, responsible officials conduct approximately 30-minute discussions and briefing sessions with employees on a regular basis. During these sessions, staff receive guidance and training on daily work plans, guest service, responsibilities, cleanliness, discipline, and hotel rules and regulations. According to those concerned, these activities help improve employees' professional skills and sense of responsibility.One of the major attractions of Anjum Hotel is its wide variety of food. Considering the diverse backgrounds of its international guests, the hotel offers a broad selection of dishes. Hundreds of food items are arranged in a buffet-style setting, allowing guests to choose according to their tastes and preferences. Breakfast, lunch, and dinner are provided for guests.Bangladeshi waiter Mohammed Selim Rana, who works at the hotel, said:«“I am very happy and grateful to have the opportunity to work at Anjum Hotel. It is an international-standard hotel, and working here has given me the opportunity to learn many new things. The hotel management regularly provides training and guidance to its employees. I am sincerely grateful to the management of Anjum Hotel. I always want to perform my duties honestly and sincerely while following the hotel's rules and regulations.”»He further said:«“People from many different countries visit the hotel. Serving international guests gives us the opportunity to learn about different cultures and ways of communication. As a Bangladeshi, I always try to perform my duties responsibly and professionally so that I can uphold the good reputation of my country.”»Another hotel staff member, Akbar Ali, said:«“It is a matter of pride for us to have the opportunity to work in such an important city as Makkah. We want to maintain a good and positive working environment. Alongside providing the highest possible standard of service to guests, we are also continuously working to improve our professional skills.”»According to those familiar with the sector, gaining experience in international-standard establishments is highly valuable for Bangladeshi workers employed in Saudi Arabia. In particular, regular training, cleanliness, punctuality, discipline, and professional behavior toward guests play an important role in developing employees' skills in the hotel and hospitality industry.According to Anjum Hotel staff, guest satisfaction is their primary goal. To achieve this goal, they continue to work toward improving service quality through regular training, mutual cooperation, discipline, and a strong sense of responsibility.The arrival of Hajj and Umrah pilgrims from different parts of the world places significant responsibilities on hotels in the holy city of Makkah. Skilled and well-trained employees play a vital role in fulfilling these responsibilities. Staff members at Anjum Hotel are also working with dedication and sincerity to provide quality services to guests, according to those concerned.Overall, through its international guest services, diverse food selection, emphasis on cleanliness, regular employee training, and professional working environment, Anjum Hotel continues its efforts to maintain its position within Makkah's hospitality sector.